Since the current term began after the 2022 election (Council took office November 15, 2022, with an inaugural meeting on November 16, 2022), Hamilton’s governing record is best described as pragmatic on budgets, active on housing programs, and uneven on governance and crisis-management. The Andrea Horwath administration has repeatedly framed affordability as a “hold-the-line” priority, culminating in a 3.87% residential tax increase in the 2026 budget alongside $42.6M in operational savings/efficiencies identified by staff. Yet two defining files—the 2024 cyberattack and the encampment enforcement reversal—exposed real limits: service disruption, large unplanned costs, and polarized public trust. A failure to disclose the costs of the Water Workers' strike, did not help either.
The Good
Council, under a mayor with a clear affordability brand, ultimately delivered moderating tax decisions relative to earlier “sticker-shock” projections—most notably in 2026, with a 3.87% residential increase, paired with a large, explicit efficiencies target and a still-substantial capital/infrastructure program ($622M, including roads, transit assets, and facilities). This matters for voters because it shows a governing coalition capable of closing a budget without continuous procedural breakdown (even as big pressures—housing, inflation, aging assets—persist).
On housing, the term produced concrete program architecture, not just rhetoric: Hamilton secured a three‑year Housing Accelerator Fund allocation (stated as $23.5M annually for three years) tied to incentives and a net-new unit target, and Council created/used a “Housing Secretariat” structure to push cross‑departmental delivery. The City also announced municipal investments supporting affordable/supportive housing pipelines (e.g., an eight‑project package tied to ~1,200 units over three years, with 2025 funding combined with surplus from 2024).
On transit and climate-adjacent mobility, ridership recovery is a genuine bright spot: after 19.1M riders in 2023, HSR surpassed pre‑pandemic levels with 21.84M in 2024 (a 14.5% increase over 2023), alongside documented progress on active transportation build‑out (e.g., 13.6 km of bike lanes added in 2024; annual climate reporting tracked tree planting and other initiatives). The City also described its climate planning as moving toward a “faster and bolder” approach (including discussion of accelerating net‑zero targets), reflecting a political willingness to formally revisit ambition, even if implementation remains the hard part.
The Bad
A fair critique is that the term’s management capacity has been periodically overwhelmed, and residents experienced that directly. The February 25, 2024 cyberattack disrupted major systems and services; even with containment and recovery work, it exposed gaps (including multi‑factor authentication compliance issues reported later) and slowed normal reporting rhythms. In budget/accountability terms, City reporting itself notes routine variance reporting was paused after the cyber incident, weakening the public’s ability to track “in‑year” financial performance the way they otherwise could.
On major projects, Council’s role is partly constrained by provincial agencies, but voters still feel the consequences of slippage. The Hamilton LRT file remains emblematic: Metrolinx describes procurement/enabling works as underway, and the line is consistently marketed as transformational—yet it is not in service, and timelines remain a live political vulnerability for any City Hall leadership claiming “city‑building” success.
Housing supply results, meanwhile, are volatile: City economic development reporting (from CMHC) shows a sharp drop in housing starts in 2024 (1,481) from the stronger 2021–2023 period (each year exceeding 3,300), with a partial rebound in 2025 (2,577). That pattern undercuts any simplistic “Council fixed housing” narrative; municipal tools can accelerate—but cannot fully override—financing conditions, labour constraints, and provincial/federal policy shifts.
The Ugly
Three files dominate the “ugly” category because they combine high emotion, high cost, and long‑tail trust damage.
First, the cyberattack’s financial and governance aftermath: the City reported $18.3M spent through June 30, 2025 on response/recovery/expert support, confirmed it did not pay the ransom, and confirmed its insurer denied coverage based on policy terms (with third‑party legal review supporting the denial). Even if rebuilding improves long‑term resilience, voters are left with a core question: why wasn’t the City already compliant with required security controls when the risk environment was well-known?
Second, homelessness/encampments. Council rescinded the encampment protocol effective March 6, 2025 and returned to parks by‑law enforcement after litigation and a court decision; enforcement actions then became a defining public‑space flashpoint. This is “ugly” not because enforcement is inherently illegitimate, but because the file forces a painful trade‑off between Charter‑framed human need and shared public space, while revealing the limits of municipal shelter/housing capacity.
Governance scandals were not dominated by corruption—but by conduct and trust erosion. Integrity‑related findings and reporting included code‑of‑conduct rulings involving councillor behaviour toward staff/community members,, and an Integrity Commissioner report finding a councillor failed to disclose a non‑disqualifying interest related to encampment litigation counsel. While these are not “cash‑for‑access” scandals, they matter: procedural integrity and respect for institutions are foundational to competent service delivery.
Third, the disastrous way mini cabins were handled was also a stain on the city and its politicians.
Voter takeaways
If your top issue is tax stability + core services, this Council’s strongest argument is the 2026 “hold-the-line” budget framing plus identified efficiencies, while still funding large infrastructure renewal.
If your top issue is housing, look past announcements: starts fell sharply in 2024 and rebounded in 2025; ask each candidate what they will do to stabilize approvals, land readiness, and affordable delivery in down markets.
If your top issue is transit/climate, ridership recovery is real and measurable, but the LRT remains unfinished; press candidates on timelines, corridor disruption plans, and operating funding.
If your top issue is governance, the cyber file and multiple conduct rulings, as well as the way mini cabins were handled. suggest the next term must prioritize operational accountability, respectful decision‑making, and transparent reporting.
If your top issue is homelessness and public space, demand clarity: what is the plan to reduce encampments through shelter, supportive housing, and health responses—beyond enforcement cycles?
If your top issue is transparency, ask why Hamiltonians still have not been told how much the water workers strike cost taxpayers.
A Council that can pass budgets and build programs—but must prove, before the next election, that it can also prevent “system shocks” (cyber, homelessness) from turning into avoidable trust crises.


